Quality Assurance

In today’s construction industry quality is a key factor in achieving success. Ensuring that all aspects of our construction are to the highest standards and all applicable codes are met enables us to provide the highest quality product in the industry. Because we work together as teams to ensure quality we reduce risk, insurance costs, customer service costs, improve customer relations, and increase the value of our product.

In our quest to ensure a quality product we have designed a system to inspect all aspects of our building process. Our success and our customer’s satisfaction depends on our methodical inspection procedures.

Our Quality Assurance System will provide a method to inspect critical elements and activities throughout the building process and an analysis of construction quality as well as education and training for our field personnel and sub-contractors.

We use advanced technology to immediately identify and record problem areas or areas of concern. These reports are used to identify these areas, ensure that the problem is fixed, and to use as a training tool for the superintendent and pertinent sub-contractor to prevent the same mistake from happening in the future.

We track this information to use it in evaluating performance, and assuring quality in every product we build.

Responsibilities and Duties

The Quality Assurance Team (QAT) is responsible to ensure that the items included in the quality assurance program comply with contract requirements and that all work in performed with good construction practices and to applicable codes. The QAT is responsible for reviewing the project plans prior to the start of construction and be familiar with the inspection items and assemblies.

  • Responsible for verifying applicable materials meet contract requirements.
  • Conducting accurate photo logs of applicable items and keeping accurate reports.
  • Conduct all inspections and notifying the project Superintendent as well as the trade contractor in cases where there are compliance problems and to ensure the problems are remedied.
  • It is the responsibility of the superintendent, and the affected subcontractor if a defect or noncompliance issue is found, to repair or remedy the problem as directed by the Quality Assurance Team.

Primary Quality Assurance Standards

  • Scheduling
  • Authority of Inspection Personnel
  • Inspection Logs
  • Photo Log System
  • As-Built Drawings
  • Plan Review

Inspections

  • Utilities
  • Concrete
  • Stucco
  • Roofing
  • Framing
  • Windows
  • Doors
  • Insulation
  • Electrical
  • Plumbing
  • HVAC
  • Drywall
  • Moisture Intrusion
  • Fire Protection
  • Third Party Reports/Inspections
  • Defect Correction Procedure
  • Claim Response Procedures

Photo Log System

  • Vapor barrier under foundation
  • Foundation
  • Proper drainage
  • Stucco system and specification compliance
  • Bottom plate – caulking around plate
  • Window installations and flashing
  • Roof penetrations and flashings
  • Shear walls (anchor bolts, tie downs, top plate splices, field nailing)
  • Decks/Balconies
  • HVAC systems and components
  • Plumbing systems and components
  • Electrical systems and components and subcontractors.